Gold Coast Made

Personalising Pet Stuff Since 2009

CARE INSTRUCTIONS

Keep the pet stuff
looking good.

Furry Peeps products are made to be worn, washed, dragged around, slept on, slobbered near and generally incorporated into a pet’s extremely demanding lifestyle. A little sensible care helps them stay looking fabulous for much longer.

The product page gets the final word.

Materials, finishes and print methods vary between products, so the care instructions shown on the individual product page and any instructions supplied with your item are the ones that apply to that particular product.

🐾 When in doubt, check before introducing heat, water or enthusiastic scrubbing.
Read the care instructions Check collars + leads regularly Avoid harsh cleaners Do not scrub the print Low heat means low heat Inspect toys before use Gravity remains undefeated
A TINY MANUAL FOR LOOKING AFTER PET THINGS

Use it. Love it. Maybe don’t let the dog bury it.

Different products need different care. Here are the sensible general rules, plus one very important reminder to check the specific instructions for the exact thing you bought.

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Product-specific instructions always win.

If the product page, packaging or attached care information says something different from the general guidance below, follow the instructions supplied for your particular product. Materials, coatings, hardware and print processes can differ.

🐕

Collars, leads + harnesses

Walkies gear gets a proper workout, so give it a quick check regularly and follow the care instructions for the exact material.

  • Inspect straps, stitching, buckles, clips and attachment points regularly
  • Stop using the item if you notice significant damage or weakening
  • Clean according to the product-specific instructions
  • Avoid harsh chemicals, bleach and unnecessary heat
  • Make sure collars and harnesses continue to fit correctly
WALKIES ARE EXCITING ENOUGH WITHOUT DISCOVERING A BROKEN CLIP MID-SQUIRREL.

Bowls + feeding gear

Food and water products deserve regular cleaning, but printed and decorated surfaces still prefer gentle treatment.

  • Follow the cleaning instructions for the exact bowl or feeding product
  • Do not assume dishwasher suitability unless stated
  • Avoid abrasive scourers over printed or decorated surfaces
  • Rinse away food residue and allow items to dry properly
  • Replace damaged or cracked feeding products where appropriate
DINNER IS ALREADY THE MOST IMPORTANT EVENT OF THE DAY. KEEP THE BOWL NICE TOO.
Zz

Blankets + bedding

Soft things prefer soft treatment, even when the animal sleeping on them has just rolled enthusiastically in something suspicious.

  • Follow the attached care label or product-page washing instructions
  • Use sensible wash settings suitable for the fabric
  • Avoid bleach unless the product instructions specifically allow it
  • Use low heat only where permitted
  • Keep fabrics away from open flames and excessive heat
COSY IS THE GOAL. INDUSTRIAL LAUNDRY WARFARE IS NOT.

Bandanas + pet clothing

Clothing and fabric accessories should be cleaned according to their material and checked for a safe, comfortable fit before use.

  • Follow the product-specific washing directions
  • Avoid excessive heat and harsh cleaning products
  • Check fasteners and seams before dressing your pet
  • Make sure nothing is too tight, restrictive or uncomfortable
  • Remove clothing or accessories if your pet becomes distressed
FASHION IS IMPORTANT. BREATHING AND MOVING COMFORTABLY REMAIN SLIGHTLY MORE IMPORTANT.

Towels + washable fabrics

Towels are built to meet water. The printed surface does not, however, require a personal vendetta from the washing machine.

  • Machine wash only as directed by the product page or care label
  • Use low dryer heat only where permitted
  • Avoid bleach and harsh cleaners
  • Do not aggressively scrub printed areas
  • Wash before first use where the product instructions recommend it
MUD IS TEMPORARY. A DRYER SET TO THE SURFACE OF THE SUN CAN BE MORE COMMITTED.

Bags + travel bits

Lunch bags, travel bags and other useful pet-parent equipment should be cared for according to the material used.

  • Follow product-specific cleaning directions
  • Spot clean where recommended
  • Avoid soaking products not designed for machine washing
  • Allow damp interiors and components to dry thoroughly
  • Keep printed surfaces away from abrasive rubbing where practical
YOUR PET WILL PROVIDE ENOUGH CHAOS. THE BAG DOES NOT NEED BLEACH ADDED TO ITS DAY.

ID tags + hard goods

Hard-surface and printed accessories prefer gentle cleaning and regular inspection, particularly when they live on an active pet.

  • Wipe gently with a soft damp cloth where appropriate
  • Avoid abrasive cleaners, scourers and sharp objects
  • Inspect attachment hardware regularly
  • Replace damaged items that may no longer be secure or safe
  • Keep printed surfaces away from unnecessary chemical exposure
CHECK THE LITTLE RING TOO. IT HAS ONE JOB AND WE WOULD LIKE IT TO CONTINUE DOING IT.

Toys

Pets have wildly different ideas about what constitutes “gentle play”, so inspect toys regularly.

  • Follow any age, size or supervision guidance supplied with the toy
  • Inspect regularly for tears, loose pieces or significant damage
  • Remove damaged toys where continued use may become unsafe
  • Clean only according to the product-specific directions
  • No pet toy is indestructible
IF YOUR DOG’S HOBBY IS DISASSEMBLY, PLEASE SUPERVISE THE ENGINEERING PROJECT.

Signs + printed homewares

Decorative printed products last longer when they are not repeatedly attacked by harsh chemicals, sharp objects or extreme conditions.

  • Wipe gently where appropriate
  • Avoid abrasive cleaners and scourers
  • Keep sharp objects away from printed surfaces
  • Follow any indoor or outdoor-use guidance supplied with the product
  • Avoid prolonged harsh exposure where the product is not designed for it
THE SIGN CAN ANNOUNCE WHO RUNS THE HOUSE. IT CANNOT PERSONALLY DEFEAT THE WEATHER.

Ceramic + breakable things

Ceramic and other breakable products remain deeply committed to the traditional laws of gravity.

  • Follow the exact product cleaning instructions
  • Do not assume dishwasher or microwave suitability
  • Avoid abrasive cleaners and scourers
  • Handle carefully around hard surfaces
  • Stop using damaged food or drink products where appropriate
CERAMIC + CONCRETE REMAINS AN EXTREMELY UNFAIR MATCH-UP.
Printed things prefer gentle enthusiasm.

They are designed to be used. They are not designed to be scrubbed like they personally caused the muddy pawprints across the kitchen.

Keep printed surfaces looking excellent.

Printed and decorated surfaces can gradually wear if repeatedly exposed to abrasion, strong chemicals, extreme heat or conditions beyond what the particular product is designed to handle.

A little sensible care goes a very long way.

Avoid abrasive scrubbing
Avoid harsh cleaners unless approved
Keep sharp objects away from prints
Avoid unnecessary heat
Inspect pet gear regularly
Follow product-specific instructions
A SMALL REALITY CHECK

Pet stuff is not indestructible stuff.

Normal wear and tear, chewing, scratching, accidental damage, incorrect care, misuse and damage that occurs after delivery are different from a manufacturing fault.

Products that are used every day may naturally show signs of wear, particularly collars, leads, harnesses, bedding, toys and printed products exposed to repeated washing or abrasion.

Regularly inspect anything your pet wears, chews, pulls against or sleeps on and replace items when they are no longer suitable for safe use.

Pets remain pets.

If Barkley decides a beautifully personalised item is actually an advanced chewing challenge, the product has not mysteriously developed a manufacturing fault. Barkley has simply committed very enthusiastically to his work.

THE FIVE-SECOND CARE PLAN

Before washing, clipping on or attacking anything with a sponge…

These five little checks prevent an impressive amount of pet-parent regret.

Read the instructions Product-specific care beats assumptions every time.
Inspect the hardware Clips, rings, buckles and stitching deserve a regular once-over.
Skip abrasives Printed surfaces do not enjoy being sanded during cleaning.
Check the heat Low means low. Heat becomes very committed once involved.
Use pet-parent sense Damaged gear, loose parts and unhappy pets are excellent reasons to stop.
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Think something is genuinely wrong?

If you believe your Furry Peeps product has a genuine manufacturing or production fault, contact us with your order number and clear photographs showing the issue so we can investigate it properly.

Please stop using pet gear if you believe damage or a fault could make continued use unsafe.

Our care information does not limit any rights or remedies you may have under Australian Consumer Law.

Contact Furry Peeps
ONE LAST THING

Read the instructions. Check the gear. Keep the good stuff good.

Care instructions vary between products. Check the individual product page, follow any instructions supplied with your item and treat your new Furry Peeps thing with at least slightly more respect than your pet probably will.